yoursardinia en covid-faq 008

Covid & FAQ

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Covid & Faq

In our apartments, in the common areas and in all spaces we have taken special and effective precautionary and safety measures to keep the environment clean and disinfected.

Your peace of mind and safety are fundamental to us: find out all the measures we have taken and the procedures for proper management of the current period (linked to Covid-19) for our holiday homes in San Teodoro.
FAQ - FREQUENTLY ASKED QUESTIONS
REGULATIONS AT ARRIVAL

THE SAFETY PROCEDURES at YOUR SARDINIA

The procedures for cleaning the lodgings have been improved by using disinfecting detergents based on alcohol or sodium hypochlorite. The apartment will then be locked to be unlocked only right in front of you.

To make the check-in procedure even easier, you will be sent a form to fill in online with the personal information of all guests before your arrival.

When you arrive at the office, you will be required to respect a few simple rules:

  • Only one person per group or family will be allowed in, one at a time, in order to comply with the distancing. We therefore recommend that you designate a person to whom you will give your booking documents. Payment, whether in cash or by card, must be made in a single payment, so as to keep contact with the receptionist and the POS to a minimum.
  • It is mandatory to wear the mask you already have.
  • Disinfect your hands with the alcoholic solution you will find at the entrance in a suitable dispenser. Your body temperature may also be measured using an infrared thermometer; if the temperature exceeds 37.4°C, you will be denied access to the office and the appropriate ATS will be contacted.
  • Observe the distance from any other guests, also outside the agency, and from the staff member who will accompany you to the apartment.
  • It will not be possible to leave your bags in the office while awaiting check-in or after check-out.
  • It will not be possible to use the bathroom in our office for health safety reasons.
  • It will not be possible to accompany you in our car or take your luggage from the office to the apartment, as the cars will not be disinfected after each use.
  • It will not be possible to provide umbrellas and sun loungers for hire.
  • We recommend that you bring your own bed linen and towels, but if this is not possible, the linen we provide as an extra service (to be ordered prior to arrival) will be delivered to you (as always) sealed in nylon packs by an agent.
  • Cots and highchairs are provided as an extra service and will (as always) be cleaned and disinfected at each guest change. Also in this case a reservation is required before arrival.
  • Check-out time is 10:00 am and check-in time is 4:00 pm. It is not possible to postpone check-out and/or anticipate check-in so as to ensure adequate cleaning of the apartments between stays.
  • When you arrive at the apartment, you will find a sealed kit containing dishwashing detergent, sponges of various kinds, a tea towel and a roll of toilet paper for your exclusive use. You will also find disposable covers for mattresses and pillows.
  • At check-out, please leave all windows open in order to facilitate air exchange.
  • During the stay, the rubbish will be collected daily and door to door as indicated in the calendar in the apartment. Before checking out, guests will have to dispose of any remaining rubbish by taking it to the appropriate collection points located throughout the town. You can also find details about the sites and times by downloading the MYSANTEODORO app, along with lots of other useful information.

answers to frequently
asked questions

Is there a tourist tax in San Teodoro?
Yes, starting this year (2021), the municipality of San Teodoro will charge a tourist tax. For tourists staying in facilities such as those managed by Your Sardinia (apartments, holiday homes), the amount of the tax is € 1 per day per person, up to a maximum of 7 nights. Children under 12 years of age are exempt.
Does your property accept the holiday bonus?
Due to the lack of clarity and the complexity of the system, the so-called holiday bonus will not be accepted at our agency.
How can I enter Sardinia?
For information on how to access our region (by boat or by plane), please refer to the official website of the Sardinia region: click here
How should I behave on board a ship?
Each company has its own rules that are aligned with national directives. We therefore advise you to consult the websites of the carrier with which you have booked your ticket directly.
What should I do on board the aircraft?
With regard to the rules to be followed at the airport or on board the airline, we recommend that you contact the company with which you will be travelling directly.
How can you access the beaches at San Teodoro?
San Teodoro will base its "beach system" on three fundamental pillars: information (including through apps), accountability and monitoring.

This means that public stretches of beach will remain free, but those who use them are expected to adopt safety measures such as:
  • keep a distance between your own umbrella/towel and those of your neighbours
  • wear a mask in crowded areas where it is difficult to maintain a safe distance between people
  • frequently disinfect your hands with special gels, which you should have with you
  • keep your distance also in the water
  • congregations are prohibited
  • young people are asked to kindly vacate the stretch of beach closest to the entrance so that the elderly, disabled or people with health problems can use it. A few extra minutes of walking is of little consequence to young and healthy people, but it can be a real obstacle to the above mentioned categories.
  • Always use respect and civic-mindedness as basic principles.
As for bathing establishments or rentals of boats or sports equipment, access is by prior reservation and we recommend that you follow the rules and guidelines provided directly by the establishments.

You will find all the appropriate signs along the coastline to guide you to the beaches.
What will change in the centre of San Teodoro and in the premises?
As for the nighttime stroll through the central streets, the Coclearia market will be set up in such a way as to allow for distancing and to avoid crowds.
Pubs, restaurants, shops and all activities will follow the guidelines imposed for each category, but you will find signs posted at the entrances to each activity.
Always carry a mask and sanitising gel with you.